(Credit: Pennsylvania Turnpike)
Updated information will be provided when there are unexpected problems on the highway
The Pennsylvania Turnpike Commission has launched a text messaging service that offers travelers real-time communication during unexpected traffic backlogs, officials announced Tuesday.
The service is free and available around the clock when traffic conditions warrant. By texting “info” to 47676, drivers receive automated, location-specific information about the incident, anticipated clearance times and roadway updates.
“We take immense pride in maintaining safe, clear roadways on the PA Turnpike,” turnpike Chief Operating Officer Craig Shuey said. “Yet, we know incidents happen. While 47676 can’t lift drivers out of a backlog, it provides them timely reassurance that incidents are being handled, and an estimate on when travel will resume.”
The turnpike offered the following instructions for using the service: While at a complete stop in a location where it is safe to remain stationary, through hands-free devices and voice command or through a passenger in the vehicle, text “info” to 47676. Users will be walked through prompts to verify their location. Once confirmed, the service provides updates every 15 to 20 minutes. Texts stop after an incident clears.
The service is for unexpected traffic problems, not daily commuter traffic or constructed-related delays.
Turnpike officials remind motorists that in June a law will take effect prohibiting the use of hand-held mobile devices while driving.
